At BH Medics, we are committed to ensuring that your medical products are delivered safely, promptly, and in perfect condition.

Shipping Timeframes:

• Orders are processed within 1–2 business days.

• Standard delivery takes 3–7 business days, depending on location.

• Expedited shipping options are available at checkout.

Shipping Rates:

• Shipping rates are calculated based on order size, weight, and destination.

• Free shipping may apply for bulk or qualifying orders.

Delivery Partners:
We work with trusted couriers to ensure reliable and trackable deliveries nationwide.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email or SMS.

Damaged or Delayed Shipments:
If your order arrives damaged or delayed, please contact us within 48 hours so we can resolve the issue promptly.

International Shipping:
Currently, we ship within Australia and New Zealand. For international orders, please contact our support team.